Brilliance Facial Balm

Return and Refund Policy

Returns are processed as a request and then evaluated. They must be processed through our form below. Thank you!!

• Eligibility for Returns:
  • Products must be returned within 30 days of receipt.
  • Items must be in their original condition, unused, and in the original packaging.
• Return Process:
  • To initiate a return, please https://docs.google.com/forms/d/1z9ikj1shIpV-BxcvU-icD_1_s8WvPsvSwmV1ccHFSNg/prefill 
  • Include a copy of your receipt or proof of purchase.
  • Ensure the product is securely packaged for return shipping.
• Refunds:
  • Refunds will be processed to the original payment method within 14 days of receiving the returned item.
  • Shipping costs are non-refundable unless the return is due to an error on our part.
• Contact Information:
  • For any return or refund inquiries, please contact us at worthitwellness123@gmail.com.

Shipping Charges

• Customer Responsibility: Customers are responsible for all shipping costs associated with their orders. Shipping charges will be calculated at checkout and added to the total order amount.
• Shipping Methods: We offer a variety of shipping options, including standard and expedited shipping. The available options and associated costs will be displayed during the checkout process.
• Shipping Timeframes: Estimated delivery times are provided based on the shipping method selected. Please note that these are estimates and actual delivery times may vary.
• Order Processing: Orders are processed and shipped within 3 business days from the date of purchase. Processing times may vary based on order volume and product availability.
• Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.
• International Shipping: For international orders, shipping costs and delivery times will be calculated at checkout. Please note that you may be responsible for any customs duties or taxes applicable in your country.
• Shipping Issues: If you experience any issues with your shipment, such as delays or damaged packages, please contact our customer service team at worthitwellness123@gmail.com for assistance.